Wednesday, July 17th, 2019

Scholarship Programs


PREPARATION AND SKILL BUILDING TRAINING FOR ASPIRING CALL CENTER AGENTS

Our modules for both Quezon City and Tesda Scholarship Programs cover the following:

  • Oral and Written English Communication Skills (Speech and Grammar)
  • Accent Neutralization
  • American Culture and Geography
  • Typing and Listening Skills
  • Basic Sales Skills
  • Customer Service
  • Call Simulations
  • Mock Interviews

After the 13 or 20 days training, graduates will be endorsed to different partner call centers for employment.

To qualify, interested applicants must pass the screening held at the following venue and schedule:

For Mandaluyong residents:

Venue: 3rd Floor, PESO Office Mandaluyong City Hall

Schedule: Monday and Wednesday, 9am-2pm

For Quezon City residents:

Venue: 4th floor, PESO Office Quezon City Hall

Schedule: Tuesday and Thursday, 9am-4pm

*Non Mandaluyong or Quezon City residents can visit our office from Monday to Friday, 9am-12nn for screening.

General qualifications:

  • At least 18 years old
  • Completed at least 2 years of college education
  • Average English communication skills, both oral and written
  • Possesses basic computer skills
  • Can relate well with different types of people
  • Diligent, self-motivated and open to learning new skills
  • Willing to work on shifting schedule